Frequently asked questions
We always wait for our client in the Arrivals Hall of the Larnaca Airport, next to Escalatos and Floa Coffee shop. View the picture attached for reference.
Yes, the first additional driver is included in the price of the rented car.
Yes, we also deliver our cars outside the Larnaca area, but extra charges will apply. Please contact us to inquire about delivery/collection charges for different regions of Cyprus.
Yes, delivery to Larnaca Airport, all Larnaca Hotels or any address in Larnaca is included in the price of rental.
Yes, we can make an invoice billing your company.
Please note that our insurance is not valid on the occupied north part of Cyprus. Therefore, you will be fully responsible for the car if you cross into the northern occupied side of Cyprus.
Within 12 hours of making your online reservation, you will receive an email with your final confirmation. Need to reconfirm immediately? Call us or text us on WhatsApp or Viber at [+357 99415889] (Sure Car Rental’s working hours are 07:00 – 23:00)
Yes, so long as the driver produces a valid driving license from their country, it will be valid. However, kindly note the following requirements for being able to drive our rental cars:
The driver’s license must be at least 3 years old according to the driver’s age and driving license issue date.
The driver’s license must be written in English or Latin alphabet characters.
Minimum driver’s age is 25 years. If a driver is between 21 and 24 years old, the driver must pay a young driver surcharge of EUR 10.00 per day.
If the driver is between 72-75 years of age, and holds a valid driving license, the driver must pay a senior driver surcharge of EUR 5.00 per day.
Yes, of course we accept cash on delivery. However, please note that we require a valid credit/debit card issued from the main driver’s name to cover excess.
We collect and deliver cars in person, right at the Larnaca Airport entrance, any time of the day or night. However, for outside working hours (23:00 to 07:00), extra charges of 25 Euro for car delivery and 25 Euro for collection will apply.
Please note that we will be unable to give a refund if you return the vehicle early.
Yes, we operate 24/7/365, which means we will provide you with the car you need at any time of the day or night, any day of the year. However, please note that outside the working hours (23:00 to 07:00), extra charges apply for rental car delivery and pick-up.
No, but a valid credit card is required for no-shows fees. You can always cancel your reservation 48 hours before car pick up. In case of a no-show, we will charge you on the card you provide upon reservation.
Yes, both Debit and Credit Card can be used to rent a car. However, please ensure that you have enough money in your account to cover your rent and excess.
Yes, all our cars are equipped with premium, working AC.
Minimum driver’s age must be 25 years. For 21-24 years old drivers, the driver’s license must be at least 3 years old according to the driver’s age and driving license issue date.
Do not worry, if we have your flight number, we will monitor the flight and be there when you come out. If you have lost luggage or are being held up at the airport for any other reason, you must inform us about any extra time you need via mobile, Viber or WhatsApp [+357 99415889].
You can drive an unlimited number of miles/kilometers in our rental car.
Yes, all our GPS units accept English language. Furthermore, the GPS units also accept a number of other languages, include Russian, Arabic, Spanish, French and many more.
We can provide you dimensions of the car boot, but we cannot guarantee if you can fit all your luggage in the rented car. That is completely subjective and depends on the car you rent and the amount of luggage you are carrying.